Where are you based?
We offer in-person sessions at our peaceful therapy rooms in Liverpool city centre, and remote video sessions for clients anywhere in the UK.

Do you offer online therapy?
Yes — we provide secure, confidential video sessions for clients across the UK. All you need is a quiet space and a stable internet connection.

How long is each session?
Sessions are up to 50 minutes, giving you enough time to explore without feeling rushed.

What does a session cost?
Each session is £65, or you can book a course of 6 sessions for £340.

Do you offer a free consultation?
Yes — we offer a free 10-minute telephone call to answer any questions and help you decide if we’re the right fit.

How do I book a session?
You can book by contacting us through our website, email, or phone. After your free consultation, we’ll guide you through the next steps.

Can I choose a male or female therapist?
Yes — we have both male and female therapists and will do our best to match you with someone you’re comfortable with.

What issues do you work with?
We support a wide range of concerns, including anxiety, low mood, stress, trauma, burnout, grief, relationship difficulties, identity, and self-esteem.

What kind of therapy do you offer?
We use an integrative approach, drawing from different disciplines and techniques to suit your individual needs — always with compassion and care.

Is therapy confidential?
Yes. Everything shared in sessions is kept confidential, within standard ethical and legal guidelines. We’ll explain this clearly in your first session.

How many sessions will I need?
It varies. Some people find a few sessions helpful; others stay longer-term. We review this together based on what feels right for you.

Do you offer evening or weekend appointments?
We offer flexible daytime and some evening appointments — availability depends on the therapist. Just let us know what suits you.

Can I change therapists if it doesn’t feel like a good fit?
Absolutely. We understand the importance of feeling comfortable. If you’d like to try a different therapist, we’re here to help you switch.

Can I refer someone else to your service?
Yes. We welcome referrals from family, friends, or professionals — though the person receiving therapy must give full consent to proceed.

Is there parking near your Liverpool clinic?
Yes — there are several parking options nearby. We’ll send you detailed directions once you’re booked in.

Do I need a diagnosis to start therapy?
No. You don’t need a diagnosis or GP referral. You can simply reach out when you’re ready — no explanation required.

Do you offer therapy for teens or children?
Yes, we work with children as young as 7 years old.

Can I stop therapy at any time?
Yes — you’re never locked in. We support open conversations about pacing, pausing, or ending therapy when it feels right for you.

What happens in the first session?
Your first session is a gentle starting point — we’ll get to know you, explore what’s bringing you here, and begin shaping a space that works for you.

How do I know if therapy is right for me?
That’s exactly what our free 10-minute call is for. There’s no pressure to commit — just a chance to explore what’s possible, with someone who’s here to listen.