Where are you based?
We offer in-person workplace mediation at our Liverpool city centre rooms, or we can arrange on-site sessions at your organisation. Remote video sessions are also available for UK-wide businesses.

Do you offer online mediation?
Yes — we provide secure, confidential video mediation for teams and organisations, ideal for remote or hybrid workplaces.

How long is each session?
Corporate mediation sessions are usually half-day (3 hours) or full-day (6 hours), depending on the scale of the issue and number of participants.

What does a session cost?
Pricing depends on duration and complexity. Half-day sessions start from £450, with full-day sessions from £800. We can provide a tailored quote after your consultation.

Do you offer a free consultation?
Yes — we offer a free 20-minute call to understand your situation and recommend the right approach.

How do I book a session?
You can book via our website, email, or phone. After your consultation, we’ll provide a proposal and guide you through the next steps.

Can we choose the mediator?
Yes — we’ll introduce the mediator options available and match you with the most suitable facilitator for your workplace needs.

What issues do you work with?
We support organisations with team disputes, breakdowns in communication, leadership challenges, grievance resolution, and conflict between individuals or departments.

Is mediation confidential?
Yes. All sessions are handled with discretion. We agree clear boundaries at the start so all participants feel safe to contribute openly.

How many sessions will we need?
Often, one or two sessions can resolve workplace issues. For complex cases or larger teams, a structured programme may be agreed.

Do you offer evening or weekend appointments?
By arrangement — though most workplace mediation takes place during standard working hours.

Can mediation prevent legal action?
Yes — in many cases mediation resolves disputes before they escalate to formal grievances, tribunals, or costly legal action.

Do you provide follow-up reports?
Yes — with your agreement, we can provide a summary of outcomes and recommendations to support lasting resolution.

Can mediation be part of HR processes?
Absolutely. We work alongside HR teams to ensure mediation complements organisational policies and supports a healthy workplace culture.

What happens in the first session?
The first session sets the framework: clarifying the issues, agreeing ground rules, and ensuring everyone feels safe and heard before moving into resolution.